Refund Policy

At [Your Company Name], we are committed to providing exceptional executive coaching services and live courses to our clients. Please read our refund policy carefully to understand the terms and conditions associated with our services.

Refund Eligibility

1. Initial Consultation:
   • Refunds are not available for the initial consultation fee, as this fee is used to assess your needs and develop a personalized coaching plan.
2. Coaching Packages and Live Courses:
   • All sales of coaching packages and live courses are final. Refunds are not available once payment is made.
3. Application Rejection:
   • The only instance where a refund may be considered is if your application for coaching services or course registration is rejected by [Your Company Name]. In such cases, you will receive a full refund of any fees paid.

Refund Process

To request a refund, please follow these steps:

1. Contact Us:
   • Email us at [Your Contact Email] with your name, contact details, and a brief explanation of why you are requesting a refund. Please include any relevant documentation, such as proof of payment.
2. Review Process:
   • Our team will review your request and respond within 7 business days. We may ask for additional information to process your request.
3. Refund Issuance:
   • If your refund request is approved, the refund will be processed to the original method of payment within 14 business days. You will receive an email confirmation once the refund has been issued.

Non-Refundable Circumstances

1. Attended Sessions:
   • Refunds are not available for coaching sessions that have already been attended.
2. Digital Products:
   • Refunds are not available for digital products, such as e-books or online courses, once they have been accessed or downloaded.
3. Custom Programs:
   • Custom coaching programs tailored specifically to your needs are non-refundable once the program has commenced.
4. Live Courses After Start Date:
   • Refunds are not available for live courses once the course has started, regardless of attendance.

Additional Terms

1. International Payments:
   • For payments made internationally, any charges incurred related to currency exchange or bank fees will be deducted from the refund amount. [Your Company Name] is not responsible for fluctuations in currency exchange rates or any additional fees charged by banks or financial institutions.

Rescheduling and Cancellations

1. Rescheduling:
   • If you need to reschedule a session or transfer your registration to a different course date, please contact us at least 48 hours in advance. We will do our best to accommodate your request.
2. Cancellations:
   • Sessions or courses canceled within 48 hours of the scheduled time are non-refundable and non-transferable.

Contact Information

If you have any questions or need further assistance regarding our refund policy, please do not hesitate to contact us at:

• Email: [Your Contact Email]
• Phone: [Your Contact Phone Number]
• Address: [Your Office Address]

We appreciate your understanding and look forward to supporting you in your executive coaching journey.

Note: This refund policy is subject to change. Any updates will be posted on this page, and it is your responsibility to review the policy periodically.